In business, industry, education, healthcare, and government, teams are present everywhere. There are teams created for specific tasks and projects, as well as executive, management, and cross-functional teams. But when a team's success or failure depends on the calibre and effectiveness of its leader, everyone will have an opinion on the traits of a great leader. What then characterises a productive team? What can managers do to make sure their teams work well together and have the proper goals in mind?